The Dynamics of Conflict Resolution: A Practitioner's Guide

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Wiley, Apr 18, 2000 - Business & Economics - 288 pages
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This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.

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Contents

The Nature of Conflict
3
How People Conflict
26
Power and Conflict
50
Copyright

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About the author (2000)

Bernard S. Mayer, Ph.D., is a partner at CDR Associates, in Boulder, Colorado. He has worked since the late 1970s in the conflict resolution field as a mediator, facilitator, trainer, researcher, program administrator, and dispute systems designer. He is the author of The Dynamics of Conflict Resolution: A Practitioner's Guide (Jossey-Bass, 2000), as well as many other writings about conflict and conflict resolution.

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