The Dynamics of Conflict Resolution: A Practitioner's Guide

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Wiley, Apr 18, 2000 - Business & Economics - 288 pages
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This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.

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Contents

The Nature of Conflict
3
How People Conflict
26
Power and Conflict
50
Copyright

8 other sections not shown

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