The Dynamics of Conflict Resolution: A Practitioner's GuideThis empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon. |
What people are saying - Write a review
We haven't found any reviews in the usual places.
Contents
The Nature of Conflict | 3 |
How People Conflict | 26 |
Power and Conflict | 50 |
Copyright | |
8 other sections not shown
Other editions - View all
Common terms and phrases
ability acceptable achieve action agree agreement alternatives approach asked assistance avoid become behavior believe better bring Chapter communication concerns conflict resolution consider course create cultures deal decision develop dimensions direct discussion disputants distributive effective efforts emotional engage essential example exist experience express face facilitation feel felt field flict focus focused force framing genuine give handle human ideas impasse important individuals integrative interaction interests involved issues kind less limited listening lives look major means mediation meet move nature necessary needs negotiation occurs options organizations outcome parents participants particular parties people's play position possible potential practical present problem procedures question reached reframing relationship requires resolvers response result role share significant situation social solution solving sometimes sources structure style things tion understand usually values
References to this book
Bibliographic information
| Title | The Dynamics of Conflict Resolution: A Practitioner's Guide |
| Author | Bernard Mayer |
| Edition | illustrated |
| Publisher | Wiley, 2000 |
| Original from | the University of Michigan |
| Digitized | Oct 2, 2008 |
| ISBN | 078795019X, 9780787950194 |
| Length | 288 pages |
| Subjects | › Business & Economics / General Business & Economics / Workplace Culture |
| Export Citation | BiBTeX EndNote RefMan |