The Dynamics of Conflict Resolution: A Practitioner's Guide

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Wiley, Apr 18, 2000 - Business & Economics - 288 pages
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This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.

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Contents

The Nature of Conflict
3
How People Conflict
26
Power and Conflict
50
Copyright

12 other sections not shown

Other editions - View all

The Dynamics of Conflict Resolution: A Practitioner's Guide
Bernard Mayer
Limited preview - 2010

Common terms and phrases

ability acceptable achieve advocate African American agree agreement alternatives approaches to conflict arbitration avoid behavior believe Bosnia Brer Bear Bulgaria Christopher Moore cognitive cognitive dissonance collaborative colleague communication concerns conflict paradigm conflict resolution creative deal decision develop dimensions discussion disputants dynamics effective efforts emotional engage in conflict escalate example experience express facilitation feel felt flict focus focused framing genuine goal group home handling conflict impasse important individuals integrative negotiation interaction interest-based interests intervention involved issues Kosovo listening means medi ment move munication Native American negotiation process norms Northern Ireland occurs options outcome Palestinians parents participants people's potential practical present problem solving procedures putants reframing relationship resolution process resolvers rights-based role situation social justice solution someone sometimes structure style substantive third party tion tive understand usually values wheel of conflict Yitzak Rabin

References to this book

About the author (2000)

Bernard S. Mayer, Ph.D., is a partner at CDR Associates, in Boulder, Colorado. He has worked since the late 1970s in the conflict resolution field as a mediator, facilitator, trainer, researcher, program administrator, and dispute systems designer. He is the author of The Dynamics of Conflict Resolution: A Practitioner's Guide (Jossey-Bass, 2000), as well as many other writings about conflict and conflict resolution.

Bibliographic information

QR code for The Dynamics of Conflict Resolution
TitleThe Dynamics of Conflict Resolution: A Practitioner's Guide
AuthorBernard Mayer
Editionillustrated
PublisherWiley, 2000
Original fromthe University of Michigan
DigitizedOct 2, 2008
ISBN078795019X, 9780787950194
Length288 pages
Subjects › 

Business & Economics / General
Business & Economics / Workplace Culture
  
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