The Economics of Benchmarking: Measuring Performance for Competitive Advantage

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Palgrave Macmillan, Dec 15, 2008 - Business & Economics - 107 pages
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For businesses seeking to gain the edge over their competitors, benchmarking is an increasingly popular tool used to compare operations and performance. Ten Raa elegantly presents the techniques and theory to explain how performance indices and rankings are developed and how they can be used to improve efficiency, productivity and profitability.

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Contents

What is benchmarking and why is it useful?
1
Linear programming in one lesson
15
The technique of benchmarking
31
Copyright

4 other sections not shown

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About the author (2008)

THIJS TEN RAA is Associate Professor of Economics at Tilburg University, the Netherlands and has also been affiliated with New York University and Erasmus University, Rotterdam. He has published seven books and over a hundred articles in professional journals. In 2006 he shared the Wassily Leontief Centennial Medal with Professors Klein and Solow.

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