The Effective Public Manager: Achieving Success in a Changing Government

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John Wiley & Sons, Aug 28, 2008 - Business & Economics - 416 pages
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Since it was first published more than twenty years ago, The Effective Public Manager has become the classic resource for public administrators and students. The fourth edition of groundbreaking work synthesizes the current thinking in the field and presents practical lessons and tools in a highly accessible format. Focused on helping real-world managers and managers-to-be meet the demands of their jobs head-on rather than working around the constraints of government, this book offers a fresh approach to implementing effective management tools in a dynamic political, organizational, economic, and technological context.
 

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Contents

The Authors xxv
1
Defining Effective Public Management
19
How to Find and Keep Good People
45
Developing Effective Working Relationships
89
Structuring Systems Tasks and Responsibilities
107
Understanding and Applying Innovation Strategies in the Public Sector
137
The Art and Craft of Contracting
171
Gathering Organizing and Using Information 189
225
Shaping Organizational Goals and Strategies
253
Communicating with the Public the Media and Stakeholders
287
Surviving and Thriving in Public Service
323
References
345
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About the author (2008)

Steven Cohen is the director of the Master's Program in Environmental Science & Policy at the School of International and Public Affairs and the executive director of the Earth Institute at Columbia University.

William Eimicke is the director of the Picker Center for Executive Education at Columbia University's School of International?and Public Affairs.

Tanya Heikkila is an assistant professor at Columbia University's School of International?and Public Affairs.

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