The Essential Management Toolbox: Tools, Models and Notes for Managers and Consultants

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John Wiley & Sons, Aug 27, 2009 - Business & Economics - 378 pages
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A must have for all practising and aspiring consultants and strategists, this book covers a wide range of consultancy tools and techniques that are well displayed, well described and well referenced. The tools and techniques are helpfully divided in totwenty recognisable skills sectors within management consultancy fields and specialisms.

The depiction of the content with diagrams aids the process of quick reference and ease of understanding. The tools and techniques can be utilised across the whole range of organisational sectors, both private and public. The purpose is not to short cut formal learning, but to provide easy access to a ‘toolbox’ of tried and tested management approaches through a collection of models, tools and occasional brief notes which consultants, managers and scholars can use in a practical way.

 

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BOOK REVIEW by VIKRAM KARVE
TITLE: The Essential Management Toolbox: Tools, Models and Notes for Managers and Consultants
AUTHOR: Simon Burtonshaw-Gunn
Published by John Wiley and Sons Ltd (England) 2008
ISBN 978-0-470-51837-3
Whenever I am tempted to use a new, fancy, intricate or sophisticated tool, I remind myself of The Law of the Hammer: “Give a child a hammer, and the child will use it on everything encountered.”
Tools can be very useful only if the user knows how and when to use the tool properly. A tool in the hands of an untrained, unqualified, unskilled novice can be a disaster, like a small mischievous child with a hammer in the hands to whom everything will seem like a nail to be hammered!
It’s the same with Management Tools; like all other “tools” Management Tools too are vulnerable to falling victim to the Law of the Hammer.
The Essential Management Toolbox: Tools, Models and Notes for Managers and Consultants by Simon Burtonshaw-Gunn is a fascinating book – comprising a concise yet comprehensive repertoire of theoretical and practical tools, models and techniques extremely valuable in the practice of various facets of management science.
The wide range of tools in this “toolbox”, the breathtaking simplicity of explanation, the superb lucidity of presentation and appealing get-up captivate the reader, facilitate ease of understanding and make it a delightful reading experience.
I commend this book – it is an excellent reference companion for all management professionals and a must for reference libraries; and indeed a valuable addition to your own personal collection.
Do use these “management tools” dear reader, and see their utility and efficacy for yourself; but before you plunge into this wonderful toolbox make sure you have the requisite a priori knowledge – take care not to fall victim to The Law of the Hammer!
Book Review of “The Essential Management Toolbox: Tools, Models and Notes for Managers and Consultants” by Simon Burtonshaw-Gunn
[Reviewed by VIKRAM KARVE]
VIKRAM KARVE
Copyright Vikram Karve 2008
Vikram Karve has asserted his right under the Copyright, Designs and Patents Act 1988 to be identified as the author of this book review.
vikramkarve@sify.com
vikramkarve@hotmail.com
http://vikramkarve.sulekha.com
http://www.linkedin.com/in/karve
 

Contents

CHANGE MANAGEMENT
13
CUSTOMER RELATIONSHIP MANAGEMENT
45
DECISION MAKING AND PROBLEM
55
FINANCIAL MANAGEMENT
83
INTERNATIONAL MANAGEMENT
93
MARKETING MANAGEMENT
103
ORGANIZATIONAL DEVELOPMENT
125
PEOPLEFOCUSED PERFORMANCE
139
QUALITY MANAGEMENT
211
RISK MANAGEMENT
227
STRATEGIC MANAGEMENT
243
SUPPLY CHAIN MANAGEMENT
263
TIME MANAGEMENT
287
UNDERTAKING RESEARCH
301
WORKING AS A MANAGEMENT
311
WORKSHOP FACILITATION
333

PROCESS IMPROVEMENT
173
PRODUCT MANAGEMENT
183
PROJECT MANAGEMENT
195

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About the author (2009)

SIMON BURTONSHAW-GUNN has worked on management consultancy projects in the UK, Libya, the Republic of Kazakhstan, Indonesia, and the Kingdom of Saudi Arabia. In addition he has designed and delivered management training as part of a European Union co-operation programme in, Bangladesh, Thailand, Sri Lanka, Indonesia, Malaysia, the Philippines, Vietnam and India.
He has a strong academic background evidenced by two Master’s degrees in management strategy topics together with a PhD by research in partnering and collaborative working. To complement his academic achievements his experience is recognized with Fellowship of four professional institutions including the UK’s Chartered Management Institute and the Institute of Business Consulting. For a period of four years he held the position of a Post-doctorate Research Fellow at the Manchester Metropolitan University relinquishing this at the beginning of 2005 to take up the role of a Visiting Professor at the University of Salford in Greater Manchester. Here he served for almost three years in the 6* research rated School of the Built Environment before being appointed as the first Visiting Professor to the new Salford Business School. Professor Burtonshaw-Gunn has been a research examiner for the UK’s Chartered Institute of Purchasing and Supply (CIPS) since 2002 and is currently an external member of the Employment and Finance Committee and succession member to the Board of Governors at the University of Bolton. He has recently been appointed as a member of the Court at the University of Leeds for a two-year term.
Simon is one of the founding members of an academic research group (International Supply Chain Risk Management) and has presented conference papers in Sweden, the USA, UK, Hungary and India, together with a number of refereed publications, professional journal articles and textbook contributions. This is his first book.

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