The Facility Management Handbook

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AMACOM Div American Mgmt Assn, 1999 - Business & Economics - 436 pages
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"When a company's facilities are intelligently, cohesively managed -- rather than just haphazardly operated -- the results go straight to the bottom line. And given the high costs associated with facilities, the savings that good management brings are significant.

Now completely revised and updated, this best-seller covers the entire facility management arena, including:

* strategic facility business planning

* leadership

* managing the design process

* managing facility finances

* leasing

* operations, maintenance, and repair

* benchmarking, cost savings/avoidances, and more."

 

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Contents

Planning Programming and Budgeting
55
Real Estate 703
103
The DesignBuild Cycle 733
133
Operations and Maintenance 783
183
Facility Management Practice
255
Management
333
Appendix A The Facility Managers Tool Kit of References
341
Appendix B Best Practices in Facility Management
347
Facility Management Education Programs
357
Glossary
409
Index
429
Copyright

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About the author (1999)

DAVID G. COTTS, PE, CFM (Alexandria, VA) is the past president of the International Facility Management Association and a fellow of that organization. He is an internationally renowned consultant, educator, and speaker on facility management and customer service, based on a 40-year career with the U.S. Army Corps of Engineers and The World Bank.

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