The Four Skills of Cultural Diversity Competence

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Cengage Learning, Feb 1, 2012 - Psychology - 144 pages
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Through a step-by-step format for entering into and developing cultural competence, Hogan's text helps students acquire the skills necessary to become culturally competent practitioners. Drawing strongly on the author's cultural diversity work, the book emphasizes the fundamental premise that cultural competence is an ongoing and multilayered process involving personal, interpersonal, and organization-wide levels. The book's four skills approach addresses two key themes: the first two skills increase cultural awareness and understanding, while the third and fourth skills foster effective interpersonal techniques and organization change strategies. For this edition, Hogan includes recent research on ethnic identity and acculturation, as well as material on issues related to national culture and immigration. Within each chapter, Hogan combines both cognitive and experiential learning, thus ensuring that students have the knowledge and ability to apply the core concepts they are learning.
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Contents

Introduction Cultural Diversity Competence A Proactive Response to Change and Cultural Complexity
1
Skill One Understanding Culture as Multilevel and Multidimensional
13
Skill Two Understanding the Six Barriers
47
Skill Three Practicing Culturally Centered Communication Skills
65
Skill Four Designing and Implementing OrganizationalCultural Competence
87
Aspects of US MainstreamNational Culture
109
References
121
Index
127
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About the author (2012)

Dr. Mikel Hogan is Professor of Anthropology and Human Services at California State University, Fullerton. She also served as the chair of the Human Services Department from 1997 to 2004. Dr. Hogan, an applied cultural anthropologist, has taught courses on organizational, medical, educational, and psychological anthropology, as well as a variety of human services courses, including Introduction to Human Services, Crisis Intervention, Cultural Diversity, and Fieldwork Practice. Along with teaching, Dr. Hogan's professional work specializes in organization anthropology in the fields of business, education, government, health, and human services. Her scholarly work is considerable. She has published extensively on her cultural competence training model, effective teaching strategies, and the cultures and cultural change in the United States.

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