The Gender Communication Handbook: Conquering Conversational Collisions Between Men and Women

Front Cover
John Wiley & Sons, May 22, 2012 - Business & Economics - 327 pages
0 Reviews

The Gender Communication Handbook

This is the go-to comprehensive reference for understanding why and how women and men communicate the way they do. This guide is filled with expert advice, real-life case studies, self-assessments, experiential exercises, and action steps that help men and women transcend barriers and enhance their communication with the opposite sex. The Gender Communication Handbook provides trainers and human resource professionals with an accessible program enabling men and women to open the lines of communication so work gets done and productivity and profits soar.

"This is great work—practical, research-based, and fun. If ever there was a strong ROI in time and money, working on gender communication is it."—Julie O'Mara, past national president, American Society for Training and Development, and coauthor of the best-selling book, Managing Workforce 2000

"An invaluable resource to help understand underlying differences in communication styles so that work gets done, conflicts get resolved, and reciprocal respect prevails in the workplace. Highly readable and engaging."—Rebecca Ritter, senior human resource business partner, Oracle Corporation

"Just what every man and woman needs to learn for the rules of engagement with the opposite sex. Very appropriate and timely for today's workplace."—Michelle Haines, technical customer management/web analyst, Seagate Technologies

"This guide is a nuts-and-bolts approach to enhancing workplace communication between the sexes. It addresses the chronic problems men and women encounter every day."—Geoff Simpson, vice president and manager, Standard Steam Trust LLC

 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

Introduction
1
Getting Started Are Men and Women
2
CHAPTER
7
CHAPTER 2
35
Gender Conversation Technicalities Interruptions
65
CHAPTER 4
87
CHAPTER 5
135
CHAPTER 7
217
CHAPTER 8
241
CHAPTER 9
263
10
271
What Different Things They
281
62
326
Copyright

Other editions - View all

Common terms and phrases

About the author (2012)

Audrey Nelson, Ph.D., is an internationally recognized trainer, keynote speaker, author, and consultant who helps organizations increase their productivity and profitability through winning communication strategies. She specializes in gender communication, conflict management, generational, and interpersonal communication skills. www.AudreyNelson.com

Claire Damken Brown, Ph.D., is a savvy speaker, consultant, and seminar leader specializing in diversity and equal employment opportunity strategies, gender communication, sexual harassment prevention, cultural competency, and conflict resolution. She partners with businesses to build inclusive leadership skills and harassment-free workplaces where people stay and thrive.

www.DamkenBrown.com

Bibliographic information