The Good, the Bad, the Ugly-- Adventures in Program Management
The fundamental skills of project management are also the fundamental skills of program management. Successful program management requires program managers to engage stakeholders using concepts and vocabulary associated with project management--concepts and vocabulary with which stakeholders have the most familiarity. This paper discusses the methods successful program management utilize, and those methods most likely to be met with stakeholder resistance. This paper serves as a summary of three case studies of separate program management opportunities presented at the 2011 PMI Global Congress North America. The three case studies involve a healthcare provide practice, a home mortgage provider, and a government IT development contractor.
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