The Hamster Revolution: How to Manage Your Email Before It Manages You

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Berrett-Koehler Publishers, May 19, 2008 - Business & Economics - 144 pages
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Is email taking over your life? Meet Harold, an HR director so overwhelmed by email he feels like a hamster on a wheel.

Just in time, Harold meets a coach—a leading expert on email efficiency and etiquette with a simple system that helps Harold eliminate needless emails, write better messages, and file and find information in a flash. He gets immediate results—and reclaims his life.

The Hamster Revolution is chock-full of practical advice that really works. Included is a landmark case study that shows how 2,000 Capital One associates cut their email time by 23 percent while improving overall email quality by 52 percent.

Professionals waste up to a month per year on email—costing their companies billions in missed opportunities. The good news? Hope and help are here. The Hamster Revolution is the definitive book for our times.
 

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Contents

CONFESSIONS OF AN INFOHAMSTER 1 2 A NEW WAY TO WORK
6
STRATEGY 1 REDUCE EMAIL VOLUME 22 5 A TALE OF TWO EMAILS
46
STRATEGY 2 IMPROVE EMAIL QUALITY 55 7 STRATEGY 3 INFOCOACHING SUSTAINS
71
HELP ITS NOT SO EASY
88
STRATEGY 4 FILE AND FIND IT FAST WITH
111
A BLUE SKY WRAP UP
134
FAST ANSWERS FOR BUSY
148
Notes
161
VISIT HAMSTERREVOLUTION COM AND GROW 172 About BerrettKoehler Publishers
174
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About the author (2008)

Mike Song is cofounder and CEO of Cohesive Knowledge Solutions and one of America’s leading experts and speakers on email efficiency and etiquette.

Vicki Halsey, an internationally acclaimed leadership expert and speaker, is vice president of applied learning at The Ken Blanchard Companies.

Tim Burress is cofounder and president of Cohesive Knowledge Solutions and a popular instructional designer, trainer, and speaker on email efficiency and etiquette.

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