The ISO 9000 Handbook
Robert W. Peach
Irwin Professional Pub., 1997 - Business & Economics - 1008 pages
The definitive guide to ISO 9000 implementation. At last: the ISO 9000 quality standards, what they mean and how to use them--all in one complete, authoritative guide! The Third Edition of the ISO 9000 Handbook gives you everything you need to know about the ISO 9000 series of international standards, implementation and quality systems registration. Robert W. Peach and a team of top experts walk you step-by-step through such issues as product liability, conformity assessment, registrar accrediation, auditing--all the critical information you need to know to implement and profit from ISO 9000. You also get up-to-the minute details on emerging standards for EMS--an in-depth comparison of ISO 9000 quality requirements, Malcolm Baldridge National Quality Award Guidelines and Deming/SPC-based TQM practice--detailed case studies of ISO 9000 initiatives in chemical, computer, steel, auto and other industries--and much, much more.
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activities application appropriate approval auditor beneﬁts calibration CENELEC certiﬁcation Chapter Clause company’s compliance concems conﬁdence conformity assessment contract review corrective action criteria customer requirements deﬁned deﬁnition document control documented procedures effective element teams employees ensure environmental management establish European Union evaluation example extemal ﬁnal ﬁrst formal Goult guidance guidelines identiﬁed identify implementation industry inspection and testing intemal audit intemal quality ISO 9000 registration ISO 9000 series ISO 9000 standards ISO 9001 Requirements issues management review manual manufacturing measuring meet ment nonconforming product OHSMS operations organization performance personnel Phase preassessment preventive action process control project team QS-9000 Requirements qualiﬁcation quality assurance quality audits quality management system quality plan quality policy quality records quality system elements registrar responsibility revision safety scope senior management signiﬁcant speciﬁc statistical process control Subclause subcontractors supplier technical third-party tion Total Quality Management validation veriﬁcation