The ISO/TS 16949 Answer Book: A Step-by-step Guide for Automotive Suppliers |
Contents
Introduction and Implementation | 1 |
Lessons Learned From the QS9000 Process | 9 |
Introduction to ISOTS 16949 | 13 |
Quality Management Systems | 23 |
Management Responsibility | 35 |
Resource Management | 57 |
Product Realization | 75 |
Measurement Analysis and Improvement | 135 |
Statistical Process Control | 191 |
Measurement Systems Analysis | 201 |
IAOBIATF Infrastructure | 209 |
CustomerSpecific Requirements | 217 |
Internal Auditing | 227 |
Management Review | 237 |
2002 Registration Audits to Date | 243 |
Conclusions and Beginnings | 247 |
Common terms and phrases
and/or appropriate approval APQP manual APQP process areas Auditors Will Look automakers cause-and-effect diagrams Certification changes chapter checklist company's conducted conformance continual improvement control charts control plans corrective action customer satisfaction customer-specific requirements DaimlerChrysler December 15 defined documented procedure Edwards Deming employees engineering ensure equipment evaluation failure mode flowchart FMEA Ford Motor Co gage IATF FOCUS CLAUSE identified implemented inputs internal audit Internet issues Look For Evidence maintained manufacturing process Measurement Systems Analysis meeting customer requirements ment methods monitoring and measurement nonconforming product operations organization's outputs performance personnel PPAP preventive action problems process capability product and process product design product realization product validation test quality management system quality objectives quality policy registrar registration to ISO/TS requires top management responsibility specific products statistical studies Supplier Quality Requirements tion tomer TÜV validation verification