The Management of Conflict: Interpretations and Interests in Comparative Perspective

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Yale University Press, 1995 - Political Science - 226 pages
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Complex social and political conflicts invariably have multiple roots rather than a single clear cause, and they are therefore difficult to manage effectively. Conflicts are about the interpretations of opponents' motives as well as the interests that antagonists pursue. Conflict management is most effective when it addresses not only the specific objects of contention but also adversaries' deeper, emotion-laden fears.

Drawing on research and ideas delineated in his companion book, The Culture of Conflict, Marc Howard Ross offers a cross-cultural approach to conflict management. He identifies key features of constructive conflict management societies and evaluates three strategies of conflict management--self help, joint problem-solving, and third-party decision making--showing how each succeeds or fails in dealing with both disputants' interests and interpretations as causes of conflict. Exploring a wide variety of conflict management successes and failures--including the confrontation between MOVE and the city of Philadelphia, a public housing dispute in New York City, the return to warfare in post-colonial highland New Guinea, persistent hostility in Northern Ireland, and the Camp David Accords--Ross explains that how disputants' interests and interpretations are addressed affects the course of each dispute, its intensity, and the degree to which the dispute results in a constructive outcome. He offers the hypothesis that in bitter disputes modifying opponents' interpretations is a prerequisite for bridging differences in interests, stresses the need for models of successful conflict management, and suggests ways to expand constructive conflict management.
 

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Contents

The Two Faces of Conflict
1
Interests Interpretations and the Culture of Conflict
17
The Culture of Constructive Conflict Management
35
Changing Interests
69
The Sources of Conflict and Strategies of Conflict
95
Limitations to Constructive Conflict Management
110
Mae Enga Peacemaking Race Relations in the Southern
124
Move Versus the City of Philadelphia
137
Northern Ireland
154
Psychocultural Prerequisites for Constructive Conflict
167
Interests Must Also Be Addressed
181
Expanding Constructive Conflict Management
194
Index
217
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