The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do BusinessThe best thinking and actions in the fast-moving arena of collaboration and knowledge management The New Edge in Knowledge captures the most practical and innovative practices to ensure organizations have the knowledge they need in the future and, more importantly, the ability to connect the dots and use knowledge to succeed today.
Straightforward and easy-to-follow, this is the resource you'll turn to again and again to get-and stay-in the know. Plus, the book is filled with real-world examples – the case studies and snapshots of how best practice companies are achieving success with knowledge management. |
Contents
A Call to Action | 19 |
Knowledge Management Strategy | 35 |
Selecting and Designing Knowledge | 45 |
Proven Knowledge Management Approaches | 61 |
Emerging Knowledge Management Approaches | 81 |
Working Social Networking | 109 |
Governance Roles and Funding | 117 |
Building a KnowledgeSharing Culture | 129 |
Measuring the Impact of Knowledge Management | 143 |
Make Best Practices Your Practices | 157 |
Appendix Case Studies | 163 |
| 227 | |
| 233 | |
Other editions - View all
Common terms and phrases
action activities adoption align applications APQC APQC’s areas assets behaviors best practices blogs build Chapter collaboration communities of practice computing connect corporate create critical knowledge culture determine develop discussion edge effective efforts employees enable engagement ensure enterprise example executives existing expertise experts flow Fluor focus focused formal function funding global goals identify implementation important improve increase individual integrated internal involved KM approaches KM program KM strategy Knowledge Management knowledge sharing leaders leadership leading learned lessons leverage measures MITRE objectives organization organization’s organizational participation performance person portal promote questions responsibilities role sharing social networking specific stories subject matter experts success sustain tagging tion transfer units users wiki