The Pocket Guide to the Baldrige Award Criteria - 10th Edition

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Taylor & Francis, Dec 30, 2003 - Business & Economics - 58 pages
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The booklet is a guide to interpreting the criteria in the seven Baldrige categories to help your organization improve quality. It begins with answers to commonly asked questions about the Award criteria. Then it breaks down the 24 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.

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