The Practice of Empowerment: Making the Most of Human Competence

Front Cover
Gower Publishing, Ltd., 1995 - Business & Economics - 182 pages
Dr Kinlaw, one of America's leading authorities on management development, sees empowerment as a way of improving organizational performance by making the most competent people the most influential most of the time, and his book provides a comprehensive and detailed model for achieving this objective. Drawing on examples and case studies from successful companies, Dr Kinlaw describes a practical, step-by-step process for introducing or extending empowerment in an organization or any part of an organization, and shows how to use feedback, team development and learning to good effect.
 

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Contents

What empowerment is not
13
The empowerment process
23
Managing the empowerment process
37
The payoffs of empowerment
69
Targets for empowerment
91
Strategies for empowerment
105
Controls for empowerment
133
New roles and functions
143
Putting it all together
157
Notes
169
Index
177
Copyright

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About the author (1995)

Dennis C. Kinlaw was formerly a professor at The George Washington University.

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