The Quality Improvement Glossary
This glossary includes a myriad of technical terms and concepts related to quality management principles. Novices as well as seasoned quality professionals will find this book to be the definitive guide to quality-related terms, concepts, persons, and acronyms and the concise explanations are helpful when preparing for certification exams. This glossary is organized alphabetically and includes references to related concepts making it a quick and easy-to-use reference book that any quality library should have. Also included in several appendices are the ASQ Code of Ethics, noted influential persons in the quality field a separate list of acronyms, and SPC symbols and common formulas. I currently hold three ASQ Certifications and I have to say that the easy access and reference to terms helped in my success in passing these exams. Earl WellsFirst Vice President, Quality & ResearchAllen Canning Company Preview sample material from this book by clicking here. You will need Adobe Acrobat to view this pdf file.
Influential People in the Quality Field
Quality Control Formulas and Symbols
Choosing an SPC Control Chart
Common Types of Lines and Symbols Used on Blueprints
acceptance achieve activities analysis Appendix application audit average Baldrige base units calibration cause cause-and-effect diagram Certified characteristics check sheet concept control chart criteria customer satisfaction cycle datum defects defined Deming Prize determine developed diagram dimension distribution documented effects EFQM employees engineering blueprints evaluation factors feature function gage goals identify implementation individual industry inspection instrument internal kaizen machine manufacturing material means measure ment method nonconformity Nondestructive Testing normal distribution objectives operating organization organization's organizational Pareto chart Performance Excellence person poka-yoke population problem procedures product or service quality control Quality Costs quality improvement quality management quality system reference requirements risk sampling plan SI base units Sigma Six Sigma specific standard deviation statistical strategy supplier surface Team Handbook technique Theory of Constraints tion tolerance Total Quality usually variables variation
Page 11 - The temperature 0°K is called "absolute zero." Electric Current. Ampere. The ampere is defined as that current that, if maintained in each of two long parallel wires separated by one meter in free space, would produce a force between the two wires (due to their magnetic fields) of 2 x 10~7 newton for each meter of length.
Page xv - Will be honest and impartial, and will serve with devotion my employer, my clients, and the public. Will strive to increase the competence and prestige of the profession. Will use my knowledge and skill for the advancement of human welfare, and in promoting the safety and reliability of products for public use.
Page xv - He will preface any ex parte statements, criticisms, or arguments that he may issue by clearly indicating on whose behalf they are made. RELATIONS WITH EMPLOYERS AND CLIENTS 2.1.
Page xv - Will preface any public statements that I may issue by clearly indicating on whose behalf they are made. RELATIONS WITH EMPLOYERS AND CLIENTS 2.1 Will act in professional matters as a faithful agent or trustee for each employer or client. 2.2 Will inform each client or employer of any business connections, interests, or affiliations which might influence my judgment or impair the equitable character of my services. 2.3 Will indicate to my employer or client the adverse consequences to be expected...