The Quality Revolution: A History of the Quality Movement
University Press of America, Incorporated, Jan 1, 2002 - Business & Economics - 255 pages
In The Quality Revolution, George Mouradian examines the quality initiatives past and present that have been used throughout the world. Mouradian's purpose is to clarify exactly what quality is to workers of all levels, from CEOs to production workers within an organization. He describes the history of quality, from how it began in ancient times and evolved to what it is today. This book will assist all who are interested in quality, as well as organizations that endeavor to become more competitive and profitable through improvements in quality, and may serve as a college and university textbook on quality and reliability."
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Early Man to the Dawn of Civilization
Greek Roman and the Initiation of Western
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accomplished additional American Analysis ancient basic became become benchmarking Big Three Byzantine Empire century certification Chapter check sheet concept continuous improvement contributed control chart culture customer satisfaction defects Deming Design of Experiments developed discoveries discussed documents early electronic employees engineering Europe Greek idea individuals Industrial Revolution Inspection International introduced invented ISO/TS Japan Japanese Juran later machine manufacturing mathematical MBNQA measurement Measurement Systems Analysis methods modern operations organization Pareto Pareto Chart performance personnel planning presented probability probability theory problems Quality Assurance Quality Award quality gurus quality initiatives quality management Quality Philosophies quality process quality product quality professionals Quality Revolution quality standards Quality System Requirements quality tool reliability Renaissance Roman sampling Shewhart Six Sigma specific started Statistical Process Control statistical quality control suppliers techniques theory utilized Walter Shewhart workers