The Six Sigma Handbook: A Complete Guide for Greenbelts, Blackbelts, and Managers at All Levels
"You'll get a complete overview of the management and organization of Six Sigma and the philosophy that underlies it. Pyzdek uses clear, detailed examples throughout to demonstrate how to make this program work for you. You'll see how best to prepare management for the idea of using proven scientific methods to run a business and how to build the groundwork for their roles."--Jacket.
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Used this book as a reference for a class and it was easily understood. It described the concept of lean for a Healthcare professional in a way I could understand and use for class!
LibraryThing ReviewUser Review - mdubois - LibraryThing
Someone's gotta like it! :) Read full review
Six Sigma leadership
The job of change agent
Team recognition and reward
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