The Skilled Facilitator: Practical Wisdom for Developing Effective GroupsToday more than ever, groups play a critical role in the lives of effective organizations - empowering employees, generating needed change, and producing innovative solutions to complex problems. Skilled group facilitation is a resource such organizations cannot do without. In this book, Roger Schwarz draws on his own extensive facilitation experience and insight to bring together theory and practice, creating a comprehensive reference for consultants, peer facilitators, managers, leaders - anyone whose role is to guide groups toward realizing their creative and problem-solving potential. The book provides essential materials for facilitators, including simple but effective ground rules for governing group interaction; word-for-word examples, drawn from the author's own cases, of what to say to a group - and when to say it - to keep it on track and moving toward its goal; proven techniques for starting meetings on the right foot - and ending them positively and decisively; practical methods for handling emotions - particularly negative emotions - when they arise in a group context; and a diagnostic approach for helping both facilitators and group members identify and solve problems that can undermine the group process. The Skilled Facilitator provides a clearly defined set of basic principles to help facilitators develop sound, value-based responses to a wide range of unpredictable situations. It also includes advice on how to work with outside consultants and facilitate within one's own organization, along with a groundbreaking section on facilitative leadership. |
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Contents
What Makes Work Groups Effective? | 19 |
Deciding Whether and How to Work Together | 45 |
Identifying Behaviors That Enhance or Hinder | 67 |
Copyright | |
10 other sections not shown
Common terms and phrases
accomplish acted inconsistently agenda agree agreement Argyris assumptions basic facilitation Beginner skill level believe Chapter Chris Argyris cofacilitators conflict consensus consider consistent contract core values criteria culture decide decisions depth level describe develop developmental facilitation diagnose disagree discuss dysfunctional behavior Edgar Schein employees evaluate example facilitative leader facilitator can help facilitator helps facilitator intervenes facilitator role facilitator's interventions facilitator's role facilitators need feedback fishbone focus focuses free and informed goals ground rules group effectiveness group facilitation group members help groups help members help the group identify improve ineffective inferences informed choice interests internal facilitators intervention steps itator macro Margaret Carlson meeting micro interventions nongroup members organization organizational context organizational culture participants person primary client group principles question reduce relevant information responsibility role conflicts self-critique share situation solution subgroup substantive supervisor talk task tion valid information values and beliefs
Bibliographic information
| Title | The Skilled Facilitator: Practical Wisdom for Developing Effective Groups |
| Author | Roger Schwarz |
| Edition | illustrated |
| Publisher | Wiley, 1994 |
| Original from | the University of Michigan |
| Digitized | Aug 23, 2007 |
| ISBN | 1555426387, 9781555426385 |
| Length | 336 pages |
| Subjects | › Business & Economics / Management |
| Export Citation | BiBTeX EndNote RefMan |