The Successful Coaching Manager
This book provides managers and supervisors in business with theory and practical advice on how best to manage and lead their direct reports and teams. Theory is backed up with real life examples so that the book can be used as a handbook for busy managers.
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actions agenda ager agreed Allan Mackintosh asked awareness become behavioural styles beliefs blame body language boss Brian build rapport Business Coach capability cerning challenge CHAPTER coach and mentor coach effectively coaching approach coaching session coaching skills Colin contract de-motivation discussed effective coaching manager Effective Listening employees ensure example expectations facilitate fears feel field visits Gerald give and receive give feedback going happen identify important individuals internal coach James needs lead listening look Malcolm manager’s motivation objectives option organisation outcomes people’s performance perhaps potential praise Prima Donna productive questions realise receiving feedback relationship responsibility result role rules sales call sales executive seen Self-Actualisation senior management someone specific stage Step stress successful coaching manager sure task team dynamics team meeting team members team’s things tive trust understand vidual vital Zeno of Citium