The Truth About Burnout: How Organizations Cause Personal Stress and What to Do About It

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John Wiley & Sons, Jul 2, 2008 - Psychology - 200 pages
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Today's workforce is experiencing job burnout in epidemic proportions. Workers at all levels, both white- and blue-collar, feel stressed out, insecure, misunderstood, undervalued, and alienated at their workplace. This original and important book debunks the common myth that when workers suffer job burnout they are solely responsible for their fatigue, anger, and don't give a damn attitude. The book clearly shows where the accountability often belongs. . . .squarely on the shoulders of the organization.
 

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The truth about burnout: how organizations cause personal stress and what to do about it

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This collaboration by Maslach (Career Burnout, Free Pr., 1989), creator of the eponymous Maslach Burnout Inventory, and Leiter, a psychologist and educator, has a telling subtitle. To wit: the ... Read full review

Contents

How Organizations Cause Personal Stress and What to Do About It Chapter 1 The Current Crisis
1
How Organizations Cause Personal Stress and What to Do About It Chapter 2 How You Experience Burnout
23
How Organizations Cause Personal Stress and What to Do About It Chapter 3 What Causes Burnout?
38
How Organizations Cause Personal Stress and What to Do About It Chapter 4 Why Do Anything About Burnout?
61
How Organizations Cause Personal Stress and What to Do About It Chapter 5 Crisis Intervention to Stop Burnout
79
How Organizations Cause Personal Stress and What to Do About It Chapter 6 Preventing Burnout and Building Engagement
102
How Organizations Cause Personal Stress and What to Do About It Chapter 7 Promoting Human Values
128
How Organizations Cause Personal Stress and What to Do About It Afterword Moving Toward a Better Future
148
How Organizations Cause Personal Stress and What to Do About It Appendix Assessing the Work Environment
155
How Organizations Cause Personal Stress and What to Do About It Endnotes
171
How Organizations Cause Personal Stress and What to Do About It For Further Reading
173
How Organizations Cause Personal Stress and What to Do About It About the Authors
177
How Organizations Cause Personal Stress and What to Do About It Index
179
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About the author (2008)

CHRISTINA MASLACH is professor of psychology at the University of California, Berkeley. She is the creator of the widely used psychological test instrument The Maslach Burnout Inventory and the author of Burnout: The Cost of Caring (1982).

MICHAEL P. LEITER is dean of the faculty of pure and applied science and professor of psychology at Acadia University, Nova Scotia, Canada. He is also director of the Centre for Organizational Research & Development.

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