The User Experience Team of One: A Research and Design Survival Guide
The User Experience Team of One prescribes a range of approaches that have big impact and take less time and fewer resources than the standard lineup of UX deliverables. Whether you want to cross over into user experience or you're a seasoned practitioner trying to drag your organization forward, this book gives you tools and insight for doing more with less.
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Great book for those who are establishing UX department. It could also be a good reference guide. Leah has provided great tips and tricks. Easy to read. This book is a MUST for having it on your bookshelf.