The Complete Guide to Performance Appraisal

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AMACOM Div American Mgmt Assn, 1996 - Business & Economics - 384 pages
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The Complete Guide to Performance Appraisal supplies you with the quickest, surest, and most up-to-date methods available for making your appraisal system outstanding. Whether you want to get the maximum impact from your existing system, or you want to create and implement an ideal system from scratch, The Complete Guide to Performance Appraisal is your one-stop, how-to-do-it resource.
Unlike many "systems" books, this guide is notable for its personal, forthright writing style. Author Dick Grote has worked with performance appraisal techniques for more than 25 years, and he tells you frankly which methods have been successful and which have flopped.
This comprehensive book will help you set job objectives and measure the truly important aspects of an individual's performance; prepare managers for the rigors of the appraisal interview, with scripts and proven interviewing techniques; create forms and procedures that satisfy your organization's needs - and comply with legal requirements; gain support for your system throughout the organization; set up a training program for both appraisers and appraisees - a critical step for long-term success; increase employee skills and capabilities using Dick Grote's original "Individual Management Development" procedure; explore the relationship between performance appraisal and compensation; and understand new and emerging trends such as team appraisal, [actual symbol not reproducible] feedback, and computer-generated appraisals.
 

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Contents

The State of the Art
3
The Performance Management System
17
Approaches to Appraisal
36
Objectives Accountabilities and Standards
82
Skills Behaviors and Competencies
103
How to Write a Fair Performance Appraisal
129
How to Conduct an Appraisal Discussion
147
Optimizing Your Existing Performance Appraisal
171
Designing the Performance Appraisal System
204
Implementing a Performance Appraisal System
252
Creating a Performance Appraisal Training Program
270
Employee Development
283
Pay and Performance Appraisal
303
Performance Appraisal and the Law
324
Emerging Trends in Performance Appraisal
341
Grote Consulting Master Performance
368

How to Create a Performance Appraisal
185

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About the author (1996)

Dick Grote is President of Grote Consulting Corporation in Dallas, Texas. He is an internationally-recognized expert in performance management. He's the author of "The Complete Guide to Performance Appraisal," "The Performance Appraisal Question and Answer Book," "Forced Ranking: Making Performance Management Work," and "Discipline Without Punishment."He has been a regular commentator on workplace issues on NPR's Morning Edition program. His articles have appeared in Harvard Business Review, The Wall Street Journal and many other business and HR magazines and journals.

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