The Cost-effectiveness of On-the-job Training
During the past few years the military services have been concerned about the cost and effectiveness of their On-the-Job Training (OJT) programs. These concerns have arisen from the recognition that in certain types of work situations, most notably those that generate urgent pressures for production, requirements for OJT may conflict with production so that either production is degraded or, more likely, OJT is done poorly, if at all. To cope with such problems, some operating units have formalized OJT by setting up classes and laboratories on site to teach as much of the job as possible in a structured setting (formal OJT). Withdrawal of people and equipment from operating units to conduct this training has raised questions about the relative efficiencies of the conventional and formal approaches. To address problems such as these, the Air Force is directing a large program of OJT research both in- and out of-house. In this paper are discussed the concepts of effectiveness and cost as applied to OJT. These concepts are key to explorations of policy questions such as: Is an OJT program as productive as it should, or can, be? How can an OJT program be made more useful? Is the OJT program overly costly? Would it be less expensive to provide OJT in some way other than is now being done?
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activity produces administration and support aircraft inspection analysis assessment of OJT attributable to OJT Carpenter-Huffman cation certified cognitive skills concept of effectiveness content and conduct conventional correspondence courses cost and effectiveness cost of OJT cost of producing cost of resources cost of teaching cost of training demanding task discussion effectiveness and cost effectiveness of OJT efficiency ence establish the effects evaluation example formal OJT hierarchy of effectiveness highly motivated identify INDIANA UNIVERSITY input measure of OJT multiple outcomes number of tasks number of trainees OJT activity OJT effectiveness OJT output OJT process OJT program OJT resource OJT trainer on-the-job learning ON-THE-JOB TRAINING perform OJT possible pre-planned problems proximate output quality or quantity Rand Corporation required by units required for OJT resources required resources strictly attributable set of tasks single task structured setting sufficient to count supervisor teaching a single tiveness train someone training environment Type II activities workplace