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Per Cent of Presidents Time Spent in Customer Contacts
Practices Presidents Find Productive When Engaged
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12 largest customers 15 per cent American Management Association Association or nonmember average annual sales AVERAGE SALES Cent 11 Cent of Sales Cent of Total cent spend chief executive's chief executives clear delegations COMPANIES RESPONDING Companies Conference Board CONTACTS AS RELATED Customer contacts pay CUSTOMERS PER SALESMAN desire for top-level Drucker engage in customer EXPERIENCE President's Previous factors feedback feel former salesmen Increase sales invested in customer involvement in customer involvement in sales JACKSON LIBRARY GRADUATE Mentions of Total nonmember users nonsales backgrounds NUMBER OF CUSTOMERS organization planning Peter F PPA Special Study PRESIDENT'S CUSTOMER CONTACTS President's Previous Experience PRESIDENT'S REACTION PRESIDENT'S TIME SPENT presidential involvement presidents invest Presidents Spend presidents who responded presidents with nonsales PREVIOUS EXPERIENCE President's sales department sales per customer sales reported spending sales volume company smaller companies spend spend too little SPENT IN CUSTOMER summarizes TABLE 11 TABLE A-2 TABLE A-l Techniques tomer contacts