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INTRODUCTION AND OUTLINE
DIVISION OF LABOR IN THE HOTELS
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activists AFL-CIO African-American American bartenders benefits Boston Globe Boston Globe Magazine Bozzotto business agent campaign civil rights classifications coalition Cobble contract committee Copley Plaza craft craft unions culture customers demands economic employees ethnic fight floor front gender going gratuity grievances groups hiring hotel and restaurant hotel industry hotel workers house workers housing trust fund identity immigrant insurgency International Interview issues John Rodriguez John Wilhelm kitchen labor market labor movement Latino leadership leftists locals membership militant mobilization negotiating committee neighborhood noted occupational participation Plaza political racial racism radical rank and file represented role roll call service sector service workers sexual harassment shop steward Sirabella skills social solidarity staff steward strike structure struggle Sullivan third world trade union traditional union hall union leaders union steward wages waiters waitresses WGBH Wilhelm women working-class workplace Yale York