The future of legal services: putting consumers first

Front Cover
Stationery Office, Oct 17, 2005 - Law - 158 pages
This White Paper sets out the Government's proposals for reforming the regulation and delivery of legal services in England and Wales, with the aim of creating a simplified, more consistent and accountable regulatory framework which better meets the needs of consumers. The White Paper follows on from a consultation paper issued in March 2004 and draws on the recommendations of the Clementi review published in December 2004 (further details of both documents can be found at http://www.legal-services-review.org.uk/content/pubs.htm). Proposals include: the creation of a new independent Legal Services Board to oversee the regulatory system with statutory powers; a system of front line regulators to carry out day-to-day regulation, including existing professional bodies such as the Bar Council and the Law Society; the establishment of a new single independent body to investigate complaints called the Office for Legal Complaints (OLC); and the development of alternative business structures to provide legal and certain other services for different consumers, with the aim of promoting competition and innovation within the sector.

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