The Handbook of Communication Skills

Front Cover
Psychology Press, 1997 - Psychology - 502 pages
3 Reviews
The ever increasing importance of interpersonal skills both to personal well-being and to effectiveness in professional practice is reflected in the burgeoning research literature on skilled communication. The Handbook of Communication Skills is recognised as one of the foremost texts in this area, and this updated and expanded new edition will be welcomed by practitioners and theorists alike. In response to the increasing demand for information on dimensions of interviewing, a section on 'Interviewing contexts' has been included, with chapters on the key interviewing contexts of selection, helping and appraisal, as well as the exciting new field of cognitive interviewing. In addition, a chapter on 'Relational communication' has been included since this is one of the areas of most rapid growth in social psychology and communication. The Handbook of Communication Skills represents the most significant single contribution to literature in this domain, and has chapters by world leaders in their particular fields. It will be of continued interest to researchers and students in psychology, as well as the vast range of people in the 'interpersonal professions'. As such, the Handbook is used in a wide variety of contexts, from theoretical mainstream communications modules on degree programmes to vocational courses in health, business and education.
 

What people are saying - Write a review

User Review - Flag as inappropriate

kxcv

User Review - Flag as inappropriate

abt nvc

Contents

Communication as skilled performance
7
a theoretical framework
29
Figures
30
Tables
48
Nonverbal behaviour as communication
67
Questioning
103
Reinforcement
134
Reflecting
159
Humour and laughter
259
Asserting and confronting
289
Interacting in task groups
320
Negotiating and bargaining
339
Relational communication
358
The selection interview
385
a cognitivedevelopmental approach
409
The appraisal interview and the performance evaluation interview
430

Explaining
183
Selfdisclosure
213
The process of listening
236
The cognitive interview
451
research theory and practice
473
Copyright

Other editions - View all

Common terms and phrases

Popular passages

Page 231 - Berger, CR, Gardner, RR, Parks, MR, Schulman, L, & Miller, GR (1976). Interpersonal epistemology and interpersonal communication.

References to this book

All Book Search results »

About the author (1997)

Owen D. W. Hargie is Professor of Communication at the University of Ulster.

Bibliographic information