The Handbook of Logistics and Distribution Management

Front Cover
Dealing with the modern logistics and distribution world, this book presents an understanding of areas, such as manufacturing logistics, integrated logistics, process design and home delivery. It is useful for distribution, logistics and supply-chain managers, as well as students taking logistics-related degrees and professional qualifications. Appealing to students, newly appointed managers and experienced practitioners alike, this definitive text explains the nuts and bolts of the modern logistics and distribution world in plain language. Richly illustrated throughout, the third edition of this popular handbook has been completely restructured and fully revised to include the most up-to-date information. Essential areas, such as manufacturing logistics, integrated logistics, process design and home delivery have been re-visited to provide an in-depth, thorough understanding. There is a new chapter on receiving and despatch within the Warehouse and Storage section, as well as an explanation of new technologies in surrounding chapters such as radio frequency identification (RFID), voice technology, satellite crane systems and dynamic pick systems. Together with additional information and examples of warehouse design, "The Handbook of Logistics and Distribution Management" is an invaluable guide for distribution, logistics and supply-chain managers, as well as students taking logistics-related degrees and professional qualifications

From inside the book

Contents

Introduction to logistics and distribution
3
Integrated logistics and the supply chain
15
Customer service and logistics
33
Copyright

30 other sections not shown

Common terms and phrases

Bibliographic information