The New SocioTech: Graffiti on the Long Wall
Elayne Coakes, Dianne Willis, Raymond Lloyd-Jones
Springer London, Apr 25, 2000 - Computers - 256 pages
Sociotechnical principles are now widely used around the world in both information systems and organisational design. First established in the 1940s to examine the effect of mechanised, mass-production systems on workers in the coal mining industry, they are now an important tool for ensuring that people and technology work together to optimal effect within an organisation. One of their main aims is the development of organisations where small groups work independently, handling sets of varied tasks, and managing their own activities.
The main features of this book include: Practical experiences of applying sociotechnical approaches from around the world; Focus on future directions for the topic and modern applications of existing principles; Contributions from leading figures such as Enid Mumford; A Foreword by Frank Land.
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achieve action activities analysis aspects autonomy Bauhaus behaviour chaordic chapter client co-ordination CoLeARN collaboration communication complex computer systems context critical cross-functional teams CSCW discussion dynamic effective efficiency emergence emphasis employees enable environment ETHICS example factors focus freedom functionalist groupware Hirschheim human ideas implementation important improved individual information systems development information technology interaction involvement IOR's design theory issues knowledge learning level change ment methodologies methods Mumford ontology operational optimisation organisational change organisational design participation practice problem recognise redesign responsibility role Saturn Corporation skills social and technical socio-technical approach socio-technical principles socio-technical systems Soft Systems Methodology software development software engineering specification strategic structure STS design STS model STST success suggests systems design systems thinking task Tavistock Institute technical systems technical writer Telenor tion understanding user manual Walter Gropius wicked problem