The No-nonsense Guide to Achieving ISO 9000 Registration
Robert J. Craig
ASME Press, Jan 1, 1994 - Business & Economics - 232 pages
Certification to the ISO 9000 standards has become a virtual requirement for firms planning to do business in the European community, as well as a tool for firms that want to gain a competitive advantage in the U.S. This handy implementation guide offers a proven, step-by-step approach to the ISO 9000 registration process. Based on the authors firsthand experience, and the as revealing accounts of others who have used his techniques to launch successful registration efforts, the book lays out a cost-effective plan for developing a quality system that fully conforms with the appropriate ISO 9000 standards. Packed with practical tips for cutting preparation and development time, it shows how to manage the activities required at each stage of the process. Discover how to: "Generate senior management commitment, * Train employees, * Implement an internal auditing system, and * Develop a corrective action process. In addition, the book explores such key topics as the six elements of a successful registration effort, fulfilling management responsibilities, pre-assessment, registration assessment, the relationship between ISO 9000 and the baldrige award, and more; Self-assessment checklists and a registrar directory are also included. Executives, operations and quality managers, and other responsible for developing quality systems will find all the tools needed to obtain certification and boost the competitiveness of any manufacturing operation.
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What are the ISO 9000 Series Standards?
Senior Management Commitment
Why Should You Pursue ISO 9000 Registration?
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9000 series standards approach appropriate ISO 9000 areas assessors audit plan auditing resources auditors Baldrige Award criteria certificate changes company's Contract Review copies corrective action process corrective action requests dards define detailed develop document control effective employees ensure established evaluate example Figure flowchart focus formal assessment identified included or referenced Inspection and Test internal auditing system Internal Quality Audits involved ISO 9000 implementation ISO 9000 registration ISO 9000 series ISO 9000 standards issued Malcolm Baldrige management representative management review manual require meet ment mentation Nonconforming Product ongoing operation perform preassessment visit procedures included Purchasing pursuing registration Quality Assurance quality management system quality manual quality objectives quality policy Quality Records quality steering committee quality sys registrar registration effort required elements revision schedule scope self-assessment specific requirements stan surveillance visit test equipment tion top-tier total quality management typically understand verify