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The PSOs role
What to expect as the PSO
Organizational Chart Depicting Quality Resources
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Accreditation of Healthcare actions actual adverse events agencies appreciative inquiry areas assessment Chapter checklists clinical Commission on Accreditation communication compliance components concerns culture of safety disclosure discussed effective employees ensure environment essential facility failure modes FMEA focus health care organizations health care safety hospital identify implementation important include the following individual Institute issues JCAHO Leapfrog Group Liam Donaldson medical errors medical staff meeting near-miss nonpunitive nursing occur opportunities for improvement organizational patient involvement patient safety committee patient safety effort Patient Safety Goals Patient Safety Officer Patient Safety Plan patient safety program patient/family performance physician policy and procedure problem PSO and PSC PSO/PSC Quality Improvement Organizations regulatory responsible risk management role root cause analysis safety committee PSC safety officer PSO Sample Patient Safety sentinel events Six Sigma specific strategies survey team members tion tool understand