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Foreword A Second Chance to Make a Difference
Use Your People Power to Enhance
Your Attitude Can Get You Gratitude
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achieve Apple Computer appreciation associate audience B.C. Forbes become believe better Bill Bill Gates build high-touch relationships build rapport building relationships business card technique caring challenges chance circulate to percolate clients cold calling Colonel Sanders comfort zones communicate create verbal magic Dale Carnegie develop dreams e-mail example excited eye contact fad desire feel fire for desire focus focused friends Gail give happy heart high-touch relationship builder John Wanamaker keep in touch kind know and meet lives look lunch negative never nice nurture objectives obsessive desire opportunity people-power process person personal computer phone call positive attitude presentation reach your goals remember salespeople salesperson self-belief September 11 share simply sincere smile someone speak sphere of influence Steve Jobs success support network sure talk tell thank things Tony Scire truly voicemail wants and needs win-win