The team approach to quality
In order for a company to achieve a total quality effort, everyone must subscribe to quality improvement. The authors show managers how to identify quality team members and designate results-oriented responsibilities. This comprehensive mini-manual covers the quality audits, specs, vendor analysis and selection, and costs. Readers learn how to apply concepts immediately as they plan and enforce effective quality assurance programs.
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The Quality Assurance Program
Quality Procedures and Instructions
6 other sections not shown
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