18-Theory of Constraints Strategy

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McGraw Hill Professional, Apr 8, 2010 - Business & Economics - 1216 pages
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The definitive guide to the theory of constraints

In this authoritative volume, the world's top Theory of Constraints (TOC) experts reveal how to implement the ground-breaking management and improvement methodology developed by Dr. Eliyahu M. Goldratt. Theory of Constraints Handbook offers an in-depth examination of this revolutionary concept of bringing about global organization performance improvement by focusing on a few leverage points of the system. Clear explanations supplemented by examples and case studies define how the theory works, why it works, what issues are resolved, and what benefits accrue, and demonstrate how TOC can be applied to different industries and situations.

Theory of Constraints Handbook covers:

  • Critical Chain Project Management for realizing major improvements in delivering projects on time, to specification, and within budget
  • Drum-Buffer-Rope (DBR), Buffer Management, and distribution for maximizing throughput and minimizing flow time
  • Performance measures for applying Throughput Accounting to improve organizational performance
  • Strategy, marketing, and sales techniques designed to increase sales closing rates and Throughput
  • Thinking Processes for simple and complex environments
  • TOC methods to ensure that services actions support escalating demand for services while retaining financial viability
  • Integrating the TOC Thinking Processes, the Strategy and Tactic Tree, TOC measurements, the Five Focusing Steps of TOC, and Six Sigma as a system of tools for sustainable improvement
 

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Contents

IntroductionWhat Differentiates a TOC Strategy?
519
Definitions and Foundations of TOC Strategy
520
Overview of TOC Strategy Applications in Manufacturing Projects and Consumer Goods DistributionRetail Organizations
525
Four Generic PrerequisitesInjections for a Lasting Competitive Edge
541
Desirable Effects of a Good Strategy
544
Two Forms of Strategy and TacticsTP and ST Trees
545
Integrating Other Methodologies Such as Lean and Six Sigma
546
Dealing with Human Behavior in a Strategy
547
Summary
548
About the Author
549
Copyright

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About the author (2010)

Gerald I. Kendall, PMP, Senior Consultant, The Goldratt Institute, is a recognized world expert at strategic planning, Theory of Constraints (TOC) and project portfolio management. His work spans the globe, including engagements in Malaysia, Bangladesh, Australia, Europe, United States and Canada. Gerald began his career with IBM as a systems engineer and became an I.T. Director. After expanding into international sales and marketing, with global executive responsibility, he broadened his experience in strategic planning, supply chain and operations. He has implemented TOC solutions since 1994 for manufacturing, distribution, projects, marketing, sales, people management and strategy and tactics. Gerald is certified in all disciplines of TOC by the TOC International Certification Organization. Gerald is the author of four TOC books (Securing the Future, Advanced Project Portfolio Management, Viable Vision and Dentistry With a Vision) and numerous published articles and book chapters. Gerald is a graduate and silver medal winner of McGill University.

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