33 - Theory of Constraints in Complex Organizations

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McGraw Hill Professional, Apr 9, 2010 - Business & Economics - 1216 pages
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The definitive guide to the theory of constraints

In this authoritative volume, the world's top Theory of Constraints (TOC) experts reveal how to implement the ground-breaking management and improvement methodology developed by Dr. Eliyahu M. Goldratt. Theory of Constraints Handbook offers an in-depth examination of this revolutionary concept of bringing about global organization performance improvement by focusing on a few leverage points of the system. Clear explanations supplemented by examples and case studies define how the theory works, why it works, what issues are resolved, and what benefits accrue, and demonstrate how TOC can be applied to different industries and situations.

Theory of Constraints Handbook covers:

  • Critical Chain Project Management for realizing major improvements in delivering projects on time, to specification, and within budget
  • Drum-Buffer-Rope (DBR), Buffer Management, and distribution for maximizing throughput and minimizing flow time
  • Performance measures for applying Throughput Accounting to improve organizational performance
  • Strategy, marketing, and sales techniques designed to increase sales closing rates and Throughput
  • Thinking Processes for simple and complex environments
  • TOC methods to ensure that services actions support escalating demand for services while retaining financial viability
  • Integrating the TOC Thinking Processes, the Strategy and Tactic Tree, TOC measurements, the Five Focusing Steps of TOC, and Six Sigma as a system of tools for sustainable improvement
 

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Contents

Overview
983
Major Problems with Complex Organizations
985
The Direction of the Solution
987
Additional Understanding of Complex Organizations
988
Finding an Injection
991
Breakthrough Injection
992
A Breakthrough Injection
998
A Breakthrough Injection Is Critical but It Is Rarely Sufficient
1009
Challenge of the Future
1010
Summary
1012
About the Authors
1013
Copyright

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About the author (2010)

Dr. James R. Holt is a Clinical Professor of Engineering Management at Washington State University, focusing on practical application of Organizational Behavior, Operations Research, Statistics, Engineering Economics, Simulation, Information Systems, and Constraints Management to better organizations and complex systems. He has taught Theory of Constraints principles for 20 years and is currently President of TOCICO, the Theory of Constraints Professional Certification Organization. Lynn H. Boyd, PhD, Jonah, has been a member of the Department of Management at the University of Louisville since 1997 and is currently Associate Professor of Management. Prior to entering academia, Dr. Boyd was a CPA with Deloitte & Touche for 14 years. Dr. Boyd teaches operations management, managerial decision-making and statistics.

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