Therapeutic Communications for Health Care

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Cengage Learning, Jul 24, 2012 - Health & Fitness - 272 pages
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This is your comprehensive guide for the most important component of the relationship between caregiver and patient: communication. Successful communication with patients can decrease patient anxiety, increase patient compliance, and result in a positive experience for all involved. This book focuses on the therapeutic response to specific situations and client needs, with examples of both good and bad communication to help you communicate therapeutically and effectively in diverse health care settings.
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Therapeutic Communication
Multicultural Therapeutic Communication
The Helping Interview
The Therapeutic Response Across the Life Span
The Therapeutic Response to Stressed and Anxious Clients
The Therapeutic Response to Fearful Angry Aggressive Abused or Abusive Clients
The Therapeutic Response to Depressed andor Suicidal Clients
The Therapeutic Response to Clients with Substance Use Disorders
The Therapeutic Response to Clients with LifeAltering Illness
The Therapeutic Response to Clients Experiencing Loss Grief Dying and Death
Theories of Human Growth and Development
Defense Mechanisms

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About the author (2012)

Formerly Dean of Business and Allied Health, Lake Washington Technical College, Kirkland, WA Co-Author of three additional texts for use with allied health professionals Member of SeaTac American Association of Medical Assistants Past President of Lake Washington College Foundation. You can find me on Facebook.

Wilburta (Billie) Q. Lindh, CMA (AAMA), holds professor emerita status at Highline Community College in Des Moines, Washington, where she served as director and consultant to the Medical Assistant Program. During her tenure at the college, she received the Outstanding Faculty Member of the Year award for 2000. Lindh is a member of the SeaTac Chapter of the American Association of Medical Assistants (AAMA) and has lectured at AAMA seminars and conducted in-service workshops on various topics throughout the country. She is a coauthor of respected textbooks on medical assisting, radiology, and ophthalmology, as well as the medical assistant chapter in the GUIDE TO CAREERS IN THE HEALTH PROFESSIONS.

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