Therapeutic Communications for Health Care

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Cengage Learning, Jul 24, 2012 - Health & Fitness - 272 pages
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This is your comprehensive guide for the most important component of the relationship between caregiver and patient: communication. Successful communication with patients can decrease patient anxiety, increase patient compliance, and result in a positive experience for all involved. This book focuses on the therapeutic response to specific situations and client needs, with examples of both good and bad communication to help you communicate therapeutically and effectively in diverse health care settings.
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Contents

Therapeutic Communication
2
Multicultural Therapeutic Communication
28
The Helping Interview
56
The Therapeutic Response Across the Life Span
80
The Therapeutic Response to Stressed and Anxious Clients
102
The Therapeutic Response to Fearful Angry Aggressive Abused or Abusive Clients
124
The Therapeutic Response to Depressed andor Suicidal Clients
154
The Therapeutic Response to Clients with Substance Use Disorders
176
The Therapeutic Response to Clients with LifeAltering Illness
192
The Therapeutic Response to Clients Experiencing Loss Grief Dying and Death
208
Theories of Human Growth and Development
224
Defense Mechanisms
244
Glossary
247
Index
253
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About the author (2012)

Dr. Tamparo, PhD, CMA-A (AAMA) is the former Dean of Business and Allied Health at the Lake Washington Institute of Technology in Kirkland, Washington, and founder of the Medical Assistant Program at Highline College. The author and co-author of four texts for allied health professionals, she is also a member of the SeaTac American Association of Medical Assistants and the National American Association of Medical Assistants.

Wilburta (Billie) Q. Lindh, CMA (AAMA), holds professor emerita status at Highline Community College in Des Moines, Washington, where she served as director and consultant to the Medical Assistant Program. During her tenure at the college, she received the Outstanding Faculty Member of the Year award for 2000. Lindh is a member of the SeaTac Chapter of the American Association of Medical Assistants (AAMA) and has lectured at AAMA seminars and conducted in-service workshops on various topics throughout the country. She is a coauthor of respected textbooks on medical assisting, radiology, and ophthalmology, as well as the medical assistant chapter in the GUIDE TO CAREERS IN THE HEALTH PROFESSIONS.

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