32 - Theory of Constraints in Large Scale Healthcare Systems

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McGraw Hill Professional, Apr 9, 2010 - Business & Economics - 1216 pages
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The definitive guide to the theory of constraints

In this authoritative volume, the world's top Theory of Constraints (TOC) experts reveal how to implement the ground-breaking management and improvement methodology developed by Dr. Eliyahu M. Goldratt. Theory of Constraints Handbook offers an in-depth examination of this revolutionary concept of bringing about global organization performance improvement by focusing on a few leverage points of the system. Clear explanations supplemented by examples and case studies define how the theory works, why it works, what issues are resolved, and what benefits accrue, and demonstrate how TOC can be applied to different industries and situations.

Theory of Constraints Handbook covers:

  • Critical Chain Project Management for realizing major improvements in delivering projects on time, to specification, and within budget
  • Drum-Buffer-Rope (DBR), Buffer Management, and distribution for maximizing throughput and minimizing flow time
  • Performance measures for applying Throughput Accounting to improve organizational performance
  • Strategy, marketing, and sales techniques designed to increase sales closing rates and Throughput
  • Thinking Processes for simple and complex environments
  • TOC methods to ensure that services actions support escalating demand for services while retaining financial viability
  • Integrating the TOC Thinking Processes, the Strategy and Tactic Tree, TOC measurements, the Five Focusing Steps of TOC, and Six Sigma as a system of tools for sustainable improvement
 

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Contents

Introduction
955
Why Change
956
What to Change
958
What to Change to
965
How to Cause the Change
970
Summary
976
Proof of Concept
978
About the Author
979
Copyright

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About the author (2010)

Julie Wright holds TOCICO certifications in Operations Management, Finance and Measures, Critical Chain Project Management and Thinking Processes. After attending the AGI Academy, Julie Co-Authored We All Fall Down – Goldratt’s Theory of Constraints for Healthcare Systems. She conducted research for this book during her employment within the British National Health system. She is now the Director of Education for TOCH Inc., a Dallas, Texas company founded for the sole purpose of introducing TOC to large scale healthcare providers.

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