Tools and Methods for the Improvement of Quality

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CRC Press, Jan 10, 1989 - Business & Economics - 603 pages
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Based on Dr. W. Edwards Deming's philosophy for the improvement of quality, productivity, and competitive position, this book is perfect for production, management science, statistics, and industrial engineering professionals. The book features enumerative and analytical statistical studies, showing the difference between fixed populations and processes; methods for improving a stable process with a known capability; techniques for analyzing and interpreting control chart patterns; and modern inspection policies, specifically Deming's kp rules, instead of traditional sampling plans. It also includes quality improvement stories, examples, and mini-case studies that convert complex topics into easy-to-understand material.
 

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Contents

PARTI
1
Fundamentals of Statistical Studies
29
Documenting and Defining a Process
38
PART II
55
Basic Statistics
78
Probability Models
111
Sampling Distributions
142
PART III
157
Diagnosing a Process
379
PART IV
411
Process Capability and Improvement Studies
427
PARTY
491
PART VI
509
Dealings 14 Points and the Reduction of Variation 533
532
Some Current Thinking about Statistical Studies and Practice
554
Statistical Tables
573

Attribute Control Charts
214
Variables Control Charts
290
OutofControl Patterns
341

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