Total Improvement Management: The Next Generation in Performance Improvement

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McGraw Hill Professional, 1995 - Business & Economics - 488 pages
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In today's hypercompetitive global marketplace, middle and senior managers in any organization recognize that fundamental changes aimed at improved performance are essential for survival. Certainly there's no shortage of methodologies aimed at achieving this - TQM, TPM, etc. The problem is deciding what's right for your business, especially when many of these methods are being flogged as failures. That's the reason for this groundbreaking book. First, it shows why no single method will answer all an organization's problems. To optimize resource use and return on investment, you'll need to blend elements of total quality management, total productivity management, total cost management, total resource management, total technology management, and total business management methodologies. Jim Harrington and his author team dissect these current and emerging methodologies and restructure their individual parts into a new advanced methodology called Total Improvement Management (TIM).

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Total improvement management: the next generation in performance improvement

User Review  - Not Available - Book Verdict

Harrington (Business Process Improvement, McGraw, 1991) steers clear of the gobbledygook found in the more esoteric publications as well as the simplistic popular press. His work is a plain-English ... Read full review

Contents

Acknowledgments xvli
1
Characteristics of the Winners
16
Looking at the Total
30
Copyright

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About the author (1995)

H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today's business lexicon. with over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world's Performance Improvement gurus.

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