Total quality management: performance and cost measures : the strategy for economic survival

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ASQC Quality Press, 1991 - Business & Economics - 139 pages
Discusses the principles of the quality improvement process, describes a variety of measurements of lack of quality and how to take them, and suggests corrections to make

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Contents

Effective Change
5
TheoriesComparing X Y and
11
Case StudyBoeing Commercial Airplane Company
17
Copyright

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