Total quality management: can its principles improve health care delivery, especially to the urban poor? : hearing before the Subcommittee on Technology, Environment, and Aviation of the Committee on Science, Space, and Technology, One Hundred Third Congress, second session, June 28, 1994, Volume 4

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Contents

WITNESSES
2
APPENDIX
67
Testimony presented by Joseph Duhig Kaiser Permanente MidAtlantic
86
Copyright

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