Total quality through project management

Front Cover
A new approach to implementing Total Quality Management and managing quality-improved projects. Table of Contents: Preface; Introduction; Part 1: Project Management and TQM; Framework of Project Management; The Process of Project Management; Eight Steps of Project Management; Part 2: Total Quality Management; The Business System; Eight Steps of PM Applied to TQM; Part 3: Eight Steps of PM Applied to TQM (Case Study); Part 4: Manufacturing and Service Issues. Index. Illustrations.

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Contents

Concepts of Project Management
1
Concepts of Total Quality
9
Describe the Project
19
Copyright

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