Transforming Enterprise Cloud Services

Front Cover
Springer Science & Business Media, Nov 15, 2010 - Business & Economics - 428 pages
The broad scope of Cloud Computing is creating a technology, business, sociolo- cal, and economic renaissance. It delivers the promise of making services available quickly with rather little effort. Cloud Computing allows almost anyone, anywhere, at anytime to interact with these service offerings. Cloud Computing creates a unique opportunity for its users that allows anyone with an idea to have a chance to deliver it to a mass market base. As Cloud Computing continues to evolve and penetrate different industries, it is inevitable that the scope and definition of Cloud Computing becomes very subjective, based on providers’ and customers’ persp- tive of applications. For instance, Information Technology (IT) professionals p- ceive a Cloud as an unlimited, on-demand, flexible computing fabric that is always available to support their needs. Cloud users experience Cloud services as virtual, off-premise applications provided by Cloud service providers. To an end user, a p- vider offering a set of services or applications in the Cloud can manage these off- ings remotely. Despite these discrepancies, there is a general consensus that Cloud Computing includes technology that uses the Internet and collaborated servers to integrate data, applications, and computing resources. With proper Cloud access, such technology allows consumers and businesses to access their personal files on any computer without having to install special tools. Cloud Computing facilitates efficient operations and management of comp- ing technologies by federating storage, memory, processing, and bandwidth.
 

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CLOUD COMPUTING

Contents

61 Overview
232
62 PBM Benefits and Potential Applications
233
63 PBM Standards and Commercial Implementations
236
64 Policy and Management Framework
243
65 Transforming PBM to a Cloud Environment
249
66 Externalizing Policy and Management
260
67 Conclusion
269
References
270

Cloud Service Business Scenarios and Market Analysis
43
22 Cloud Use Cases and Applications
45
23 General Information Technologies
49
24 Commercial Markets and Applications
56
25 US Government and Defense
64
26 Scientific Educational and Others
75
27 Conclusion
84
References
85
Cloud Service Architecture and Related Standards
87
31 Overview
88
32 Types of Cloud Services
91
33 Holistic Enterprise Architecture and Cloud Services
100
34 Enterprise Architecture and Cloud Transformations
103
35 Cloud Architectures and Vendor Implementations
109
36 Cloud Related Standards and Forums
114
37 Enterprise Transformation Implications
125
38 Conclusion
130
Challenges of Enterprise Cloud Services
133
41 Overview
134
42 NonTechnical Challenges
137
43 Software Services Perspective
143
44 Platform Services Perspective
150
45 Infrastructure Services Perspective
155
46 Security Challenges
161
47 Operational and Management Challenges
173
48 Conclusion
184
References
185
Networked Service Management
189
52 Software as a Service
190
53 Hardware as a ServiceInfrastructure as a Service
205
54 Platform as a Service
213
55 Service Definition and Instance Management
219
56 Service Level and Quality Management
223
57 Conclusion
228
References
229
CrossDomain PolicyBased Management
231
Building and Configuring Enterprise Cloud Services
273
71 Overview
274
72 Design Principles and Deployment Options
276
73 StandardsBased Business Process Framework
281
74 StandardsBased Information Framework
289
75 TechnologyNeutral ServiceCentric Architecture
293
76 Conclusion
307
Service Monitoring and Quality Assurance
309
82 Enterprise Quality and Performance
310
83 Service Quality Management
318
84 Probes
323
85 SLA Management and Reporting
324
86 Enterprise SLA Negotiation
327
87 Policies and Monitoring
332
88 Conclusion
338
References
340
Security for Enterprise Cloud Services
341
91 Overview
342
92 Security for Cloud Services and Infrastructure
343
93 Security for Enterprises that Use Cloud Services
350
94 Intrusion Detection in Cloud Computing
356
95 Security for Cloud Service Management
368
96 Measures for CrossVirtual Machine Security
372
97 Conclusion
378
References
382
Enterprise Cloud Service Applications and Transformations
385
101 Overview
386
102 Business and Technology Transformation
388
103 The New Form of Software and Service
395
104 Platform Integrations and Collaborations
399
105 Infrastructure Transformations
402
106 Cloud Management and Operational Framework
405
107 Cloud Security and Information Assurance
411
108 Final Notes
415
Index
419
Copyright

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About the author (2010)

William Y. Chang, co-author of "Service Assurance for Voice over WiFi and 3G Networks," is a founder of AcuMaestro, Inc., and has over twenty years of consulting, engineering, and development experience in telecommunications, financial, and defense industries.

Mr. Changa (TM)s credentials reflect a career of blending leading-edge solution quality with system engineering, deep-information management, telecommunications technologies, mobile-service creation and operation, and commercial software-product development. Currently, he serves as a Lead System Integrator and Technical Consultant in the Future Combat System (FCS) Division at Boeing. His affiliations include: Science Applications International Corporation (SAIC), where he was Principal Systems Engineer with the Tactical Systems and Solutions business unit; AcuMaestro, as their Chief Technology Officer; Bell Communications Research (now Telcordia), where he was the Principal Systems Engineer of the Next Generation Network OSS Engineering Group; Bell Laboratories, as a software-architecture consultant for the AT&T Customer Network Management solution and federal government network management system (FTS2000); Tandem Computer Corporation, where he provided engineering consultation for a distributed-banking solution; and Unisys Corporation, where he was a firmware engineer in the intelligent-terminal development group. He holds a Master of Arts in Computer Science from the New Jersey Institute of Technology and is pursuing a Doctorate in Electrical Engineering.