Troubleshooting Microsoft Technologies: The Ultimate Administrator's Repair Manual

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Addison-Wesley Professional, 2003 - Computers - 705 pages

Many IT professionals have long considered the practice of troubleshooting to be more of an art than a science. However, with the right methodology, anyone can systematically analyze and repair problems affecting an individual computer or an entire network. All it requires is an understanding of the technologies involved, knowledge of the available tools, and insight into the most common system and application issues.

Troubleshooting Microsoft Technologies is the first complete guide to troubleshooting the vast interrelationships of Microsoft network technologies. This book begins by introducing readers to the fundamentals of networks and troubleshooting. After documenting the available Microsoft troubleshooting tools, the author then attacks technology-specific problems chapter by chapter. A concise technical introduction at the outset of each chapter quickly brings readers up to speed on the technologies involved.

Key topics covered include:

  • Client-server issues, including XP-related problems
  • Office XP application and file faults
  • Disk failures
  • Domain Name Service (DNS), including client configuration, server configuration and replication, zone configuration, and Active Directory integration
  • Windows Internet Naming Service (WINS), including server and database configuration and database replication
  • Dynamic Host Configuration Protocol (DHCP), including DHCP clients and servers and relay agents
  • Network and application services such as RIS, print services, terminal services, and DFS
  • Routing and Remote Access Service (RRAS), including Network Address Translation (NAT), Virtual Private Networks (VPNs), and Remote Access Servers (RAS)
  • Active Directory (AD), including group policies, domains, trusts, replication, service integration, and security

In short, Troubleshooting Microsoft Technologies is the ultimate ready reference for solving problems on Microsoft networks.

0321133455B06022003

 

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Contents

Fundamental Networking
9
Troubleshooting Techniques
29
Monitoring and Diagnostic Tools
47
ClientServer Troubleshooting
127
Office XP
173
Disk Subsystems
211
DNS
251
WINS
297
Troubleshooting Domain Controllers
480
Troubleshooting Group Policy Objects
487
Troubleshooting Command Line Reference
497
efsinfo ST
524
fsutil volume
538
netsh wins
566
nltest ST
573
pagefileconfig create
582

DHCP
323
Network and Application Services
347
Network Service Troubleshooting Tools
355
Routing and Remote Access
393
Active Directory
443
Whats New?
452
Common Error Codes and Messages
607
Stop Errors
619
ThirdParty Tools
637
NetInfo
667
Index
673
Copyright

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About the author (2003)

A senior training consultant with CommVault Systems, Chris Wolf specializes in network troubleshooting, clustering, and enterprise storage. A regular contributor to MCP, Windows, and .Net magazines, he is also the coauthor of two other books and a frequent speaker at conferences nationwide. Chris holds the following certifications: MCSE (Windows 2000), MCT, MCP, CCNA, Network+, and A+.



0321133455AB03242003

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