UAT Defined: A Guide to Practical User Acceptance Testing (Digital Short Cut)

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Pearson Education, Nov 28, 2006 - Computers - 119 pages

This is the eBook version of the printed book.

This digtial Short Cut provides a concise and supremely useful guide to the emerging trend of User Acceptance Testing (UAT). The ultimate goal of UAT is to validate that a system of products is of sufficient quality to be accepted by the users and, ultimately, the sponsors. This Short Cut is unique in that it views UAT through the concept that the user should be represented in every step of the software delivery lifecycle--including requirements, designs, testing, and maintenance--so that the user community is prepared, and even eager, to accept the software once it is completed.

Rob Cimperman offers an informal explanation of testing, software development, and project management to equip business testers with both theory and practical examples, without the overwhelming details often associated with books written for "professional" testers. Rather than simply explaining what to do, this resource is the only one that explains why and how to do it by addressing this market segment in simple, actionable language. Throughout the author’s considerable experience coordinating UAT and guiding business testers, he has learned precisely what testers do and do not intuitively understand about the software development process. UAT Defined informs the reader about the unfamiliar political landscape they will encounter. Giving the UAT team the tools they need to comprehend the process on their own saves the IT staff from having to explain test management from the beginning. The result is a practice that increases productivity and eliminates the costs associated with unnecessary mistakes, tedious rework, and avoidable delays.

Chapter 1 Introduction

Chapter 2 Defining UAT–What It Is…and What It Is Not

Chapter 3 Test Planning–Setting the Stage for UAT Success

Chapter 4 Building the Team–Transforming Users into Testers

Chapter 5 Executing UAT–Tracking and Reporting

Chapter 6 Mitigating Risk–Your Primary Responsibility

 

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Contents

Introduction
Defining UATWhat It Isand What It Is
Test PlanningSetting the Stage for UAT Success
Building the TeamTransforming Users into Testers
Executing UATTracking and Reporting
Mitigating RiskYour Primary Responsibility
Endnotes About the Author

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About the author (2006)

Mr. Rob Cimperman is a senior consultant at Pivotal Insight, LLC with expertise in quality assurance, business processes, CRM, and strategic planning within the telecom, media, and government sectors. Mr. Cimperman’s background in quality assurance includes coordinating user testing for numerous enterprise system implementations, leading integration test teams, and customer experience testing. He founded UATsolutions to build and market software to facilitate UAT test tracking. He is a certified Project Management Professional who earned a master’s degree in management of information technology from the University of Virginia and a bachelor’s degree in business from Georgetown University. His other published works include a chapter on strategic management in a criminal justice text book and significant contributions to multiple studies by the National Academy of Public Administration.

You may contact the author at rob.cimperman@pivotal-insight.com or learn more about Screen Scavenger software at www.uatsolutions.com.

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