Ultimate Performance: Measuring Human Resources at Work

Front Cover
John Wiley & Sons, Jul 20, 2007 - Business & Economics - 304 pages
0 Reviews
Meeting the challenges of high-performance HR

Until 1760 ships routinely disappeared, ran aground, or sank because seafarers could not measure longitude. The cost in life and property was immense. Today, business faces a similar challenge, as the failure to measure human resources performance is just as costly and deadly to modern organizations.

Senior executives once considered HR a "soft," unavoidable cost of doing business, responsible for compensation, employee transactions, company functions, workforce problems, and legal issues. Three factors changed this perception: the significant impact of high-performance HR, the implications of poorly performing HR, and soaring HR operating expenses. These factors have led to an increased demand and focus on HR metrics.

Ultimate Performance approaches this challenge by providing clear, proven measurement solutions that will optimize the performance of people and businesses.
 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

Chapter 1 Imperatives of Metrics
1
Chapter 2 A Path to Alignment
15
Chapter 3 Supporting Human Capital Decision Making
23
Chapter 4 Employee Assets and Contribution
35
Chapter 5 Employee Contribution to Risk
47
Chapter 6 The Employee Lifecycle A Metrics Roadmap from the CLevel
59
Chapter 7 Missions Objectives and Metrics
71
Chapter 8 Measuring Staffing A Better Approach to Hiring Metrics
93
Chapter 11 Current Measurement Practices Lessons from the Field
169
Chapter 12 Case Studies Metrics in Action
189
Chapter 13 Human Capital and Organizational Performance
207
Chapter 14 HR Outsourcing and Metrics
221
Chapter 15 A Practical Guide to Building Your Ultimate Dashboard
235
Conclusion
253
References
259
About the Contributing Authors
263

Chapter 9 Beyond Hiring Metrics for Employee Development and Retention
113
Chapter 10 Succession Planning and Internal Mobility
141

Other editions - View all

Common terms and phrases

Popular passages

Page 259 - US National Assessment of the Potential Consequences of Climate Variability and Change, and an author in the IPCC Special Report on Land-Use Change and Forestry, and the Global Biodiversity Assessment Dr.
Page 259 - Hooper, et al. 1998: Ecosystem consequences of changing biodiversity: Experimental evidence and a research agenda for the future. BioScience, 48(1), 45—52. Clark, WC, 1985: Scale of climate impacts. Climatic Change, 7, 5-27. Clark, WC and NM Dickson, 1999: The Global Environmental Assessment Project: Learning from efforts to link science and policy in an interdependent world.
Page 259 - Care at the Crossroads: Strategies for Improving the Medical Liability System and Preventing Patient Injury.

About the author (2007)

Nicholas C. Burkholder is the Managing Director and Chair of OnPerformance, Inc. and founder of Staffing.org. He is actively engaged in the development and application of performance frameworks which enable organizations to achieve optimum results.

Scott Golas applies insight and realism shaped over twenty years in HR and outsourcing to demystify the rapidly evolving business of HR and workforce issues.

Jeremy Shapiro is a Vice President at Bernard Hodes Group's Hodes iQ, bringing next-generation talent acquisition and technology solutions to HR management across the world.

Bibliographic information