Ultimate Performance Management: Training to Transform Performance Reviews Into Performance Partnerships

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American Society for Training and Development, Nov 1, 2009 - Business & Economics - 192 pages
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Mention the dreaded phrase "performance review" to most employees, and you're likely to get a variety of responses—none positive. Face it: it's time to find a better way to manage performance.

Whether you're an organizational leader, human resource professional, or organization development specialist, Ultimate Performance Management can help you transform your company's system for performance improvement. Rather than the traditional annual performance review, you can develop a larger framework for an ongoing performance coaching conversation, a fresh approach that enables managers and performers to build their skills consistently over time.

This book provides complete background materials on learning and performance management issues, guidelines for assessing your organization's current culture and evaluating your program results, and a full range of hands-on tools, including

·         complete instructions and presentations for one-day or half-day workshops on several performance-related processes

·         handouts such as checklists, exercises, charts, diagrams, and other supportive materials

·         training instruments and tools including a wide array of quizzes, questionnaires, outlines, and feedback forms

·         learning activities to provide workshop participants with a broad variety of structured experiences

·         a CD-ROM containing all of the ready-to-print materials shown in the workbook. Note: The Content Express e-book contains a link to the same ready-to-print material contained within the CD-ROM.

 

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Contents

IntroductionHow to Use This Book Effectively
1
An Introduction to Performance Management
9
Assessing Your Performance Management Culture and Competencies
43
Turning People on to Learning
51
Evaluating Your Training Program Results
63
OneDay Workshop on Establishing a Coaching Relationship for Great Performance
69
OneDay Workshop on Performance Goal Setting
91
OneDay Workshop on Diagnosing Employee Performance Problems and Developing Improvement Plans
109
Using the Accompanying CD Materials
165
Handouts
175
Training Instruments
213
Training Tools
251
Learning Activities
259
For Further Reading
337
About the Authors
341
Index
343

OneDay Workshop on Conducting Performance Coaching and Annual Performance Analysis and Planning Conversations
129
HalfDay Workshop on the Employees Role Within the Partnership for Performance and Performance Coaching Conversations
149

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About the author (2009)

Linda Russell is a co-founder and co-director of Russell Consulting, headquartered in Madison, Wisconsin. For more than 20 years, Linda has provided consulting and training services in areas such as leadership, strategic thinking and planning, change implementation, employee quality of worklife surveys, organization development, performance coaching, and performance management.

Linda has a bachelor of arts degree in social work and completed graduate work in rehabilitation counseling. She specializes in designing and implementing quality of worklife surveys and in facilitating team and organization development interventions.




Jeffrey Russell is a co-founder and co-director of Russell Consulting, headquartered in Madison, Wisconsin. For more than 20 years, Jeff has provided consulting and training services in areas such as leadership, strategic thinking and planning, change implementation, employee quality of worklife surveys, organization development, performance coaching, and performance management.

Jeff has a bachelor of arts degree in humanism and cultural change and master of arts in industrial relations from the University of Wisconsin. He also serves as an ad hoc faculty member for the University of Wisconsin, teaching for the Small Business Development Center, the Wisconsin Certified Public Manager Program, and other certification programs. He is also a frequent presenter at local, state, regional, and international conferences.

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