Understanding ISO 9000 and Implementing the Basics to Quality

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CRC Press, Aug 8, 1995 - Technology & Engineering - 280 pages
This work examines the evolution and rationale of the ISO 9000 series of standards, their structure, interpretation and relationship to other quality systems. Theory and applications are provided, and the author explains how to put the standards into place and achieve quality. Specific methods and tools for the implementation of the ISO standards that lead to certification and certification maintenance are supplied.
 

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Contents

A General Introduction to Quality Standards
1
Advantages
10
Disadvantages
12
Introduction of the ISO 9000 Standards
13
References
18
Quality Vocabulary
21
Comments
23
Reference
29
ISO and Services
111
ISO and Software
123
ISO and BS 7750
159
Cost and Benefit
165
References
177
The Future of the ISO
193
Appendix A Unofficial Glossary of Acronyms
201
Appendix B Critical Characteristics for Procedures
207

Quality System Requirements
31
ThirdParty Assessments
65
Implementation Strategy for ISO
73
Documentation Overview
101
General Information and Publications
227
Selected Bibliography
245
Copyright

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About the author (1995)

D. H. Stamatis is a member of the Adjunct Faculty at Central Michigan University, Mount Pleasant, and President of Contemporary Consultants Co., Southgate, Michigan.

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