Understanding and Managing Organizational Behavior
This book makes an authoritative and practical introduction to organizational behavior. It contains leading-edge coverage of topics and issues combined with a wealth of learning tools that help readers experience Organizational Behavior and guide them to becoming better managers. Chapter topics discuss individual differences: personality, ability, and job performance; work values, attitudes, moods, and emotions; perception, attribution, and the management of diversity; learning and creativity at work; pay, careers, and changing employment relationships; managing stress and work-life linkages; leadership; power, politics, conflict, and negotiation; communication flows and information technology; organizational culture and ethical behavior; and organizational change and development . For business professionals preparing for a career in management.
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INDIVIDUALS IN ORGANIZATIONS
The Nature of Personality
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ability achieve activities attitudes attribution behave career Chapter co-workers commitment communication company's conflict creative cross-functional teams culture customers decision desired behaviors determine develop discuss diversity effective emotional intelligence employee's employees environment equity theory escalation of commitment ethical evaluate example experience feel Figure functions global group members high level important improve increase individual influence inputs interact intrinsic intrinsic motivation job characteristics model job satisfaction kinds leader leadership learning moods motivation negative norms operations organization organization's organizational behavior organizational citizenship behavior outcomes perceive perception performance appraisal person positive potential Primacy effects problems programs promote psychological contracts receive reinforcement relationships responsible result rewards role self-efficacy situation skills social social loafing specific stress structure subordinates supervisor target task theory tion top management traits types values workers